Why do those who watch Netflix watch Netflix? Engagement experiences of young Mexicans facing the one who revolutionized audiovisual consumption

Cristóbal Benavides Almarza, L. García-Béjar*

*Autor correspondiente de este trabajo

Resultado de la investigación: Contribución a una revistaArtículorevisión exhaustiva

Resumen

The massification of streaming platforms, specifically Netflix, has modified the consumption patterns of an increasingly active and empowered audience when it comes to choosing how, when and what content to watch. This behavioral pattern has generated the exploration of new mechanisms to know in greater detail and depth the motivations and emotions that people have when they face audiovisual content and platforms. The measurement of engagement offers adequate information to predict those behaviors that condition consumption, as well as some characteristics that cause loyalty to a brand and willingness to pay for a service. This paper describes, through a quantitative factor analysis, the engagement experiences that 574 Mexican millennials have when using Netflix. It was established that when using Netflix, experiences related to socialization, entertainment and reflection on new topics stand out. This would indicate that beyond entertainment, it generates other types of attributes that are typically associated with it. © 2021 University of Piura. All rights reserved.
Título traducido de la contribuciónWhy do those who watch Netflix watch Netflix? Engagement experiences of young Mexicans facing the one who revolutionized audiovisual consumption
Idioma originalEspañol
Páginas (desde-hasta)29-47
Número de páginas19
PublicaciónRevista de Comunicacion
Volumen20
N.º1
DOI
EstadoPublicada - 1 mar. 2021

Nota bibliográfica

Publisher Copyright:
© 2021 University of Piura. All rights reserved.

Palabras clave

  • Audience
  • Engagement
  • México
  • Netflix
  • Streaming platforms
  • Young mexicans

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