Can AI emulate soft skills? The future of work in the balance

Ricardo Murcio, Germán Scalzo, Javier Pinto

Producción científica: Capítulo del libro/informe/acta de congresoCapítulorevisión exhaustiva

4 Citas (Scopus)

Resumen

Debate on the future of work abounds largely motivated by the emerging demands of the so-called Fourth Industrial Revolution. In parallel, talent training and recruitment based on Soft Skills are at an all-time high. Therefore, it seems increasingly clear that the future work will not only increase demand for technological understanding, interaction and acumen, but also the ability to communicate and interact effectively with other people in all social environments. This multivariate of technology, talent and effective social interactions requires broad and profound analysis of the changing nature of work which is at the core of Human Centered Management. This chapter compares artificial intelligence with practical and emotional intelligence in order to evaluate human- centered leadership, enhancing the role of Soft Skills necessary to overcome a resource-centered vision of organizations. The chapter discusses a future where the social purpose of organizations and the wellbeing of workers is essential for organizational sustainability offering best products and services that continuously increase the wellbeing of users and customers and the collective community and society.

Idioma originalInglés
Título de la publicación alojadaSoft Skills for Human Centered Management and Global Sustainability
EditorialTaylor and Francis
Páginas139-147
Número de páginas9
ISBN (versión digital)9781000368918
ISBN (versión impresa)9780367556402
DOI
EstadoPublicada - 1 ene. 2021

Nota bibliográfica

Publisher Copyright:
© 2021 selection and editorial matter, Maria-Teresa Lepeley, Nicholas J. Beutell, Nureya Abarca and Nicolas Majluf.

Huella

Profundice en los temas de investigación de 'Can AI emulate soft skills? The future of work in the balance'. En conjunto forman una huella única.

Citar esto