@inbook{c07631aec1684e89a4b6f3a1e55e35db,
title = "A Decision Support System for Container Handling Operations at a Seaport Terminal with Disturbances: Design and Concepts",
abstract = "Container handling operations at a container terminal are very complex because several stakeholders are involved, requiring different procedures and interactions. In addition, different disturbances may affect daily operations, demanding significant efforts to decision makers to incorporate resiliency as part of the criteria for decision making. In this book chapter we present some concepts and ideas for the design of a Decision Support System (DSS) to support container handling operations at the yard of maritime terminals considering disturbances that may affect daily operations. We also present the results of an empirical analysis to explore what are the main disturbances that affect port operations. For this, four ports in Chile were considered and the study was based on a survey. We derive some conclusions and recommendations.",
keywords = "Container handling, Decision support system, Disturbances, Yard management, Decision support system, Container handling, Disturbances, Yard management",
author = "Gonz{\'a}lez-Ram{\'i}rez, {Rosa Guadalupe} and Jana Ries and Ascencio-Carre{\~n}o, {Luis Marcelo}",
note = "Funding Information: Acknowledgements This research chapter was sponsored by the FONDECYT Grant No. 1210735. We thank the ports and their port logistics communities of Antofagasta, Mejillones Port Complex, Valpara{\'i}so and San Antonio in Chile for their collaboration in the study to characterize disruptive events. Results of this empirical study were presented at the event Trans Port 2021 in Chile. The authors also acknowledge the support provided by the undergraduate students from the Universidad de los Andes Chile, Maria Jose Moenne Mestre, Amelia Valenzuela Lanas, and Magdalena Sofia Martinez Gundermann for their support in the analysis of the results of the survey. Funding Information: This research chapter was sponsored by the FONDECYT Grant No. 1210735. We thank the ports and their port logistics communities of Antofagasta, Mejillones Port Complex, Valpara{\'i}so and San Antonio in Chile for their collaboration in the study to characterize disruptive events. Results of this empirical study were presented at the event Trans Port 2021 in Chile. The authors also acknowledge the support provided by the undergraduate students from the Universidad de los Andes Chile, Maria Jose Moenne Mestre, Amelia Valenzuela Lanas, and Magdalena Sofia Martinez Gundermann for their support in the analysis of the results of the survey. Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.",
year = "2023",
doi = "10.1007/978-3-031-08246-7_19",
language = "English",
series = "Intelligent Systems Reference Library",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "439--457",
booktitle = "Intelligent Systems Reference Library",
address = "Germany",
}