Pedestrian traffic management of boarding and alighting in metro stations

Sebastian Seriani*, Rodrigo Fernandez

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

110 Scopus citations


The objective of this work is to determine, by means of simulation and experiments, the effect of pedestrian traffic management in the boarding and alighting time of passengers at metro stations. Studies were made by means of a pedestrian traffic microsimulator (LEGION Studio) and experiments at the Human Dynamic Laboratory (HDL) of Universidad de los Andes in Santiago de Chile, to obtain criteria for the pedestrian traffic management on the platform and doors of metro cars. The methodology consists of building a boarding/alighting hall of a metro car and the relevant portion of the platform in front of the hall. The simulation scenarios included the location of the vertical handrail in the hall of the car, delimitation of a keep out zone in front of the doors and the use of differentiated doors for boarding and alighting. The results of the simulation and laboratory experiments are expressed in Pedestrian Level of Service (LOS), Passenger Service Time (PST), passenger density on the vehicle and platform, and passenger dissatisfaction. Both, the simulation results and laboratory experiments allow us to give some recommendations for the pedestrian traffic management in metro systems.

Original languageEnglish
Pages (from-to)76-92
Number of pages17
JournalTransportation Research Part C: Emerging Technologies
StatePublished - 1 Apr 2015

Bibliographical note

Funding Information:
This research is being funded by FONDECYT – Chile, Grant 1120219. The authors would like to thanks Metro de Santiago for providing physical data for this work. Authors are also grateful of Humberto Romero, graduating Engineer at Universidad de los Andes, for helping with experiments at the HDL.

Publisher Copyright:
© 2015 Elsevier Ltd.


  • Metro stations
  • Pedestrian
  • Traffic management
  • Vehicle layout


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