Facilitating conditions for successful adoption of inter-organizational information systems in seaports

Carla Vairetti, Rosa G. González-Ramírez, Sebastián Maldonado, Claudio Álvarez, Stefan Voβ

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

Inter-Organizational Information Systems (IOISs) for seaport logistics facilitate monitoring operations, the exchange of information with stakeholders, and meeting regulations of foreign trade. However, seaport contexts entail complexities in terms of stakeholder involvement and business processes that must be considered thoroughly toward the successful adoption of IOISs. This research seeks to identify factors influencing the successful adoption of IOISs in seaports. It follows a grounded theory approach relying on semi-structured interviews and expert opinions to identify facilitating conditions for the adoption of IOISs. Survey research was conducted in order to investigate the appraisal of different ports in Latin America and the Caribbean region regarding the diverse conditions. The results obtained were analyzed descriptively and through a Principal Components Analysis. The latter was conducted in order to discern relevant dimensions influencing the adoption of IOISs in seaports. The results of the study allow deriving managerial insights and practical recommendations to support technological plans at ports and guide the decision-making regarding the digitalization process.
Original languageAmerican English
Pages (from-to)333-350
Number of pages18
JournalTransportation Research Part A: Policy and Practice
Volume130
DOIs
StatePublished - 1 Dec 2019

Keywords

  • Grounded theory
  • Inter-organizational information systems
  • Policy recommendations
  • Principal component analysis
  • Seaports

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