Dispositional and situational differences in motives to engage in citizenship behavior

Felipe A. Guzman, Alvaro Espejo

Research output: Contribution to journalArticlepeer-review

10 Scopus citations

Abstract

This study analyzes how prosocial values, organizational concern, and impression management motives to engage in OCB relate to dispositional and situational factors beyond major personality constructs. The sample consists of 192 employees in 15 service organizations in Chile. The results show that organizational concern and prosocial values, as good soldier motives, increase when individuals are more affectively committed to their organizations and decrease when they have a more external perceived locus of control and a higher power distance orientation in their relationship with their managers. Impression management, as a good actor motive, increases when individuals have a more external perceived locus of control and a higher power distance orientation in their relationship with their managers. These findings suggest that dispositional differences, together with the attachment that employees feel toward the organization, affect employees'' motives to engage in OCB. This study also provides directions for future research and managerial implications.

Original languageEnglish
Pages (from-to)208-215
Number of pages8
JournalJournal of Business Research
Volume68
Issue number2
DOIs
StatePublished - 1 Feb 2015
Externally publishedYes

Bibliographical note

Funding Information:
The authors thank Sandra Milberg, Claudio Aqueveque, and Pablo Escribano for their comments and advice in this research. The first author thanks Centro de Innovación, Emprendimiento y Tecnología (CIET) at Universidad Adolfo Ibáñez for the financial support provided during this research. Special words of appreciation are due to guest editors and two anonymous reviewers for their constructive feedback and helpful suggestions on earlier versions of this manuscript.

Publisher Copyright:
© 2014 Elsevier Inc.

Keywords

  • BALAS
  • Citizenship motives
  • Latin America
  • Motivation
  • OCB
  • Organizational citizenship behavior

Fingerprint

Dive into the research topics of 'Dispositional and situational differences in motives to engage in citizenship behavior'. Together they form a unique fingerprint.

Cite this