A method for generating strategy maps using ANP and DEMATEL

Luis Quezada; Héctor López-Ospina; Pedro Palominos

A method for generating strategy maps using ANP and DEMATEL

Luis Quezada^*, Héctor López-Ospina, Pedro Palominos

^*Corresponding author for this work

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper presents a method for identifying the causal relationships between strategic objectives in a strategy map of a Balanced Scorecard. The Analytic Network Process (ANP) is used to estimate the direct influence between strategic objectives and the Decision Making Trial and Evaluation Laboratory (DEMATEL) is used to obtain a matrix containing the full influences (direct and indirect) between those factors. Finally, a criterion is used to select those relationships which are important enough to be considered in the final strategy map. The literature shows some cases in which ANP and DEMATEL are combined to build a strategy map; however, they are used in a completely different way as they are utilized in the method proposed here. As an illustration, the method is applied in a manufacturing company.

Original language	English
State	Published - 2015
Externally published	Yes
Event	23rd International Conference for Production Research, ICPR 2015 - Manila, Philippines Duration: 2 Aug 2015 → 6 Aug 2015

Conference

Conference	23rd International Conference for Production Research, ICPR 2015
Country/Territory	Philippines
City	Manila
Period	2/08/15 → 6/08/15

Keywords

Analytic Network Process
Balanced Scorecard
DEMATEL
Strategy map

Cite this

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title = "A method for generating strategy maps using ANP and DEMATEL",

abstract = "This paper presents a method for identifying the causal relationships between strategic objectives in a strategy map of a Balanced Scorecard. The Analytic Network Process (ANP) is used to estimate the direct influence between strategic objectives and the Decision Making Trial and Evaluation Laboratory (DEMATEL) is used to obtain a matrix containing the full influences (direct and indirect) between those factors. Finally, a criterion is used to select those relationships which are important enough to be considered in the final strategy map. The literature shows some cases in which ANP and DEMATEL are combined to build a strategy map; however, they are used in a completely different way as they are utilized in the method proposed here. As an illustration, the method is applied in a manufacturing company.",

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note = "23rd International Conference for Production Research, ICPR 2015 ; Conference date: 02-08-2015 Through 06-08-2015",

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TY - CONF

T1 - A method for generating strategy maps using ANP and DEMATEL

AU - Quezada, Luis

AU - López-Ospina, Héctor

AU - Palominos, Pedro

PY - 2015

Y1 - 2015

N2 - This paper presents a method for identifying the causal relationships between strategic objectives in a strategy map of a Balanced Scorecard. The Analytic Network Process (ANP) is used to estimate the direct influence between strategic objectives and the Decision Making Trial and Evaluation Laboratory (DEMATEL) is used to obtain a matrix containing the full influences (direct and indirect) between those factors. Finally, a criterion is used to select those relationships which are important enough to be considered in the final strategy map. The literature shows some cases in which ANP and DEMATEL are combined to build a strategy map; however, they are used in a completely different way as they are utilized in the method proposed here. As an illustration, the method is applied in a manufacturing company.

AB - This paper presents a method for identifying the causal relationships between strategic objectives in a strategy map of a Balanced Scorecard. The Analytic Network Process (ANP) is used to estimate the direct influence between strategic objectives and the Decision Making Trial and Evaluation Laboratory (DEMATEL) is used to obtain a matrix containing the full influences (direct and indirect) between those factors. Finally, a criterion is used to select those relationships which are important enough to be considered in the final strategy map. The literature shows some cases in which ANP and DEMATEL are combined to build a strategy map; however, they are used in a completely different way as they are utilized in the method proposed here. As an illustration, the method is applied in a manufacturing company.

KW - Analytic Network Process

KW - Balanced Scorecard

KW - DEMATEL

KW - Strategy map

UR - http://www.scopus.com/inward/record.url?scp=84949677530&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:84949677530

T2 - 23rd International Conference for Production Research, ICPR 2015

Y2 - 2 August 2015 through 6 August 2015

ER -

A method for generating strategy maps using ANP and DEMATEL

Abstract

Conference

Keywords

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