Research output per year
Research output per year
Research activity per year
I am a marketing professor with more than twenty years teaching and doing research in this field of knowledge. My research interest is in Customer Management, Customer experience, social contagion and word of mouth communication. I’m particularly interested in empirical research that address current business problems in the intersection between customer management and operation management. I’m the head of marketing department at ESE Business School and the Academic Director of the Advance Management Program (AMP).
Visiting Professor, Universidad Torcuato Ditella
1 Apr 2008 → …Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Article › peer-review